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How do I get started with Internet Banking?

  1. On SPIRE’s home page within the “Internet Banking Box” select “Enroll in Internet Banking.”
  2. Review SPIRE’s Terms & Conditions and click “I Agree.”
  3. You will be asked to enter your social security number, SPIRE account number and email address. Please note, this information must relate to the primary member listed on the account.
  4. Verification will be sent to the primary email address. You will have 1 hour to click the link provided in the email.
  5. Next, you will be requested to set up a user name (SPIRE Internet Banking ID.) After submitting you will be issued a temporary password.
  6. Finally, you will enter the temporary password and choose a new password and verify it. From there you will be prompted to choose a security image, new password and set security questions.

How do I reset my username or password for Internet Banking?

For security reasons, you will need to stop into a SPIRE branch or call 651.215.3500 for assistance. We'll be happy to help.

Can I change my Internet Banking password myself?

Yes, you can change your password within the ‘Settings’ tab.

How do I sign up for eStatements?

Log into SPIRE’s Internet Banking.  Select ‘Services’ from the top menu. Click on ‘eStatement Enrollment’ and follow the prompts. eStatements are free and you can switch back to paper statements at anytime.

How do I get my eStatement?

You will get an email notification when your eStatement is available.  For security purposes you will need to log into SPIRE’s Internet Banking to retrieve your eStatement. Once logged in, select the ‘eStatement’ tab from the top menu.  Eighteen months of eStatements are stored for your convenience.

How do I manage my SPIRE Visa Credit Card in Internet Banking?

Once logged in, select the ‘Visa Online’ tab from the top menu to view transactions and statements, make a payment or manage reward points as applicable.

Why am I getting pop-up warnings?

If your device doesn’t allow for pop-ups, you will need to select “allow for pop-ups.” This may occur more frequently after you’ve done an update to your device. 

How do I set up SPIRE’s Mobile App?

The mobile app is available as a free download at both the Apple App store via iTunes, Windows App via Microsoft Store or Google Play. Each system will walk you through with step-by-step instructions.

How do I log into SPIRE's Mobile App?

After the application has been installed on your phone, you can use the same credentials (username and password) you set up through SPIRE Credit Union's Internet Banking. You must be a user of Internet Banking to use the Mobile App and make Mobile Deposits.

What if I forgot my mobile app password?

For security reasons, you will need to stop into a SPIRE branch or call 651.215.3500 for assistance.
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