Digital Banking

You will use your current username to login. You will follow a verification process and be asked to reset your password.
If you have multiple usernames, pick the one you want to continue to use. Moving forward, you will only use this username to access your SPIRE accounts.

If you currently “borrow” or share someone else’s username and password to login, you will be asked to create your own.

Use your current username you use to login to your business accounts.

If you have a Tax Identification Number (TIN) for your business: You will need to login to both your personal and business accounts separately.

If you do not have a TIN and use your personal Social Security Number for your business: You will only need to login under one of your current usernames. You will see all of your personal and business accounts together under a single username.

If you are using Internet Explorer, it is no longer supported by Microsoft and it will not work with SPIRE Digital Banking. You will need to either update to Microsoft Edge or use a different browser like Google Chrome.

Make sure your device has been updated to the latest operating system.

Supported Devices and Internet Browsers

If you still can't login, please contact us.

You will need to know the following information to confirm your identity:

SPIRE account number
Date of Birth
SSN
Email Address on file
Phone Number on file

If you feel the contact information we have on file for you is incorrect, Request to Update Your Contact Information.
If you can't login, please contact us.

You can find this on your SPIRE member card or at the bottom of your checks. It is the last 4-6 digits of the MICR number on your check.

If your checks are more than two years old and there are only 10 digits in the MICR number, then your account number is the 2nd through the 7th numbers.

We have updated our password requirements and to make sure your accounts are secure, we are asking all members to reset their password.

Your password must be at least 12 characters long and include:
An uppercase letter
A lowercase letter
A number
A special character/punctuation

Please read our FAQs on Individual User Logins.

Review your accounts to make sure they are all there.

We recommend adding account and credit card notifications for your security. You can do this by selecting Notifications under Settings.

If you use BillPay, make sure all of your payees copied over and reset your scheduled and automatic payments. You an access BillPay from the navigation menu on the left side of your screen or the mobile menu.

If you want others to see your account information, you can grant them access by selecting Shared Access under Settings.

The Primary Accountholder is listed first on your statements and in SPIRE Internet Banking.

You can use any of them, but you will only use one of them moving forward.

Your accounts were only setup with a Primary Accountholder. That person was given access to SPIRE Internet Banking and you’ve probably been sharing that person’s username and password to login. We recommend that you and the Primary Accountholder visit your local branch so you can be added as a Joint Accountholder and continue to have access to your accounts.

With SPIRE Digital Banking, we have moved to an individual user login. This helps keep your accounts secure from identity theft and fraud. Account access on SPIRE Digital Banking depends on if you’re listed in our system as a Primary or Joint Accountholder. The Primary Accountholder probably originally created the username and password you have used and shared that information with you.

If you’re listed as a Joint Accountholder, you can login. You’ll be asked to create your own username and password.

If you aren’t listed as a Primary or Joint Accountholder, you won’t be able to login at this time. The Primary Accountholder will need to activate their username and password and then grant access to you. Once you receive the email invite, you’ll be able to setup your own username and password and see the account.

We recommend that you and the Primary Accountholder visit your local branch so you can be added as a Joint Accountholder and continue to have access to your accounts.

You can share access to your accounts (accountants, family members, etc.) by selecting Shared Access in Settings.

Do not share your username and password. Those you grant access to will receive an email invite to create their own SPIRE Digital Banking username and password.

Shared Access does not include visibility to documents, statements, or BillPay at this time. 

No. We recommend you write down or take a screenshot of our current alerts so you can recreate them in SPIRE Digital Banking. You will want to reset these alerts when you first login to SPIRE Digital Banking so you continue to receive them.

You can access your current alerts in SPIRE Internet Banking from the Setting tab.

Yes. You will continue to receive your current credit card alerts for a few weeks. You will need to reset them at a later date - we will let you know when this will take place.

You can access your current credit card alerts by clicking on the Visa Online tab in SPIRE Internet Banking and then clicking on the Communications tab.

Select Notifications in Settings. You will also want to add a mobile phone number under the Contact tab in Settings. Then, select to allow SMS text messages for that number. To validate your mobile number, you will receive a code via text.

Confirm your payee account numbers are correct in BillPay.

Confirm your payee names and mailing addresses are correct in BillPay.

Write down or take a screenshot of all of your bill pay information. You will need to reset your reoccurring automatic payments in the new system.

Yes, As long as the payee names, mailing addresses, and account information is correct before September 10. You will need to reset scheduled and automatic payments in SPIRE Digital Banking.

The next payment scheduled after September 10 for each payee will process. You will need to reset additional scheduled and automatic payments in SPIRE Digital Banking.

Select BillPay from the main menu.

No. We recommend canceling your eBills now (before September 10) so you don’t miss a payment. You can either pay the vendor (utility, landlord, etc.) directly using their payment tools or setup a payment in SPIRE BillPay.

Yes. You will be able to reset your eBills in SPIRE Digital Banking.

No. POP Money will no longer be supported. We recommend using SPIRE BillPay or payment tools offered by the payee/vendor.

We are working hard to upload everyone’s payment history, but it will take some additional time. If you don’t see your history after September 17, please contact us.

If you don’t see some of your payee information, something was incorrect about it (name, address, account, etc.) and we were unable to add it.  Please confirm your payee information and add it to your account.

Possibly. When you open the app on or after September 15, the app should either have already updated or it will prompt you to download the new app.
If you download the new app, delete the old app and then find the newly downloaded app on your phone.

Yes, though we recommend using your mobile device’s web browser or a desktop/laptop computer for your first login to SPIRE Digital Banking.

Yes, MDC will be available for all members – no need to qualify.

No. PayPal will no longer be supported. We recommend using the PayPal app or payment tools offered by the payee/vendor.

On the transactions view of any account, click the Filter button next to the Search bar. You can filter by deposits, checks deposited remotely, withdrawals, and checks.